NextCare Urgent Care, Lakewood - a BSWHealth partner

Have used this location for over 20 years.  Always great!

Had an immediate ear problem, got it scheduled and remedied same day. Staff was friendly and let me know what was going on.

The doctor at this place did not even know the possible side effects of a common drug like lisinopril. I had an allergic reaction a day after starting this medication and was having severe abdominal pain and diarrhea (a listed potential side effect of this drug). I went in and explained the situation (having already informed myself of the side effects). He insisted this could not possibly be caused by the lisinopril and said I had a stomach bug, then prescribed me amoxicillin and an antacid. I ended up going to the emergency room later that day where a CT scan showed I had angioedema, which was caused by my allergic reaction to lisinopril. The ER doctor said even though it is rare that it is a KNOWN side effect. I would hope this doctor learns more about possible side effects of common medications for the sake of future patients. Amoxicillin and an antacid is not what I needed to treat edema.

After realizing a rash seemed to be more than just an allergic reaction to something, I went to the center on Greenville on a Saturday morning. Everybody was fantastic - from the front desk to the medical provider. Turns out I have shingles on my face and was given a script to help, but was also told to see an ophthalmologist ASAP because the blisters are so close to my eyes. He also suggested how to get to one on a Saturday afternoon when all offices are closed. Great Care!!!!

I went to see the PA and he did not diagnose me with anything but rather advised me to go to the ER over back pain. He was not concerned and did not seem qualified to be diagnosing patients. I left the appointment crying because how little he seemed to care about my symptoms. $215 wasted and I am still in pain.

I’ve never had a visit before where it almost feels like a family member is caring after you. The wait was faster than I anticipated, by far. Check in with as so easy. Nurse M. really interacted with me and made me feel like she really cares. I was overwhelmed with my symptoms in a new city, by myself, homesick and she made my day. The physician was so kind and patient as well and addressed every symptom while clearly explaining further about treatment and after care. Thank you! Highly recommend!!

Everything was quick and easy. No problems scheduling and doctor got to me right away

The experience was good and the staff were great. However, the location is very run down looking. It’s clean but looks like it’s seen better days and could use some updates.

My attending physician has been excellent at removing and replacing the medicated and swell reducing wrappings from the lacerations on the index to pinkie fingers on my LH. This has required a patient and delicate touch with the blood soaked and adhered bandage removal and careful reapplication of fresh sterile wrappings to very tender outer finger areas. I am greatly appreciative of his skill and sensitivity!

Had a wound that was not healing well. Set up appointment, verified insurance coverage all on line. Front staff was quick. Back staff was very efficient, helpful and friendly. I would recommend this facility primarily because they are in partnership with BSW.